It’s nearly time for a wider choice of products, a better service for your customers and faster transit times. It’s nearly time for FedEx.
With our networks working as one, we’re excited to confirm that your TNT account will soon move to FedEx. Don’t worry — we’ll make sure everything runs as smoothly as possible for you so that you can continue shipping as usual.
Wondering what’s in it for you? Here’s a sneak peek.
Moving your account to FedEx will give you more control over your deliveries, streamlined billing and access to new services that can boost your business:
An enhanced portfolio of services and shipment options
A wide range of worldwide shipping services
Timed shipment options with regional intra-Europe and domestic capabilities
A money-back guarantee1 on our Express services
Advanced digital tools and a wide range of automation features
Smooth cross-border clearance
Online invoices with the option to pay directly
Personalized on-demand reporting and FedEx® Sustainability Insights reporting
A suite of e-commerce solutions
Balance speed and attractive prices with our cross-border e-commerce service
Customize delivery preferences, manage times and locations, and track your shipments
Offer a unique and convenient out-of-home delivery and collection experience with our retail network of more than 250,000 locations worldwide (including 42,000 in Europe)
We’re looking forward to welcoming you as a FedEx customer and will be in touch again soon with step-by-step details to prepare you for the move.
Kind regards, Your FedEx team
¹ Availability of money-back guarantee varies depending on services performed, terms and conditions apply. Visit fedex.com for full details.
What do you think of this email?
FOLLOW FEDEX
This email has been sent to . All future FedEx email communications will be sent to this address. You can unsubscribe or update your email profile at any time. To ensure this email is delivered to your inbox, please add fromaddress@domain.com to your address book.
SubjectA: Your TNT account will move to FedEx soon
PreheaderA: New benefits to help your business grow
SubjectB: Your TNT account will move to FedEx soon
PreheaderB: New benefits to help your business grow
Locale: en_gb
Usabilla:
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persona: MKTG-TNT-Online-Int
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TNT is now part of FedEx which means our networks are combined and working as one. You’ll soon be able to move your shipping services over to FedEx and we’re working hard behind the scenes to make sure the move will be as smooth as possible for you.
We’ll be in touch again with a step-by-step guide and everything you need to know to prepare for the move.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
2. pre_excitement_transactional
SubjectA: Your TNT account will move to FedEx soon
PreheaderA: Your future with FedEx
SubjectB: Your TNT account will move to FedEx soon
PreheaderB: Your future with FedEx
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After this date, you won’t be able to ship with TNT or access your TNT personalized rates anymore. However, you can still see your shipment history and address book on myTNT.
On 8 January 2024, you can log in to your FedEx account which will give you access to new services and tools.
We’ll do our best to make sure the move is as smooth as possible and that you can continue shipping without interruption.
You will have the option to book shipments with either TNT or FedEx – giving you time to familiarize yourself with FedEx. After 8 January 2024, your FedEx account will officially replace your TNT accounts. If you booked shipments with TNT where the receiver pays, you can continue to ship this way with their permission.
As a thank you for moving from TNT to FedEx, you’ll get a special discount on your new shipments with FedEx.
To ensure you pay the same or even less, we’re busy calculating your FedEx rates based on what you paid and how much you’ve shipped before. As soon as your account is ready you can log in to see your personalized rates.
Your personalized rates will be available with TNT until 8 January 2024. After this date, you'll only be able to use your personalized rates with FedEx and not with TNT.
Kind regards, Your FedEx team
What do you think of this email?
As TNT is part of the FedEx group and the business of TNT is gradually integrating with FedEx, it is necessary that we disclose your personal data to FedEx in order for FedEx to perform its services. For more info about how FedEx processes your personal data and the rights you have, please read the FedEx Privacy Notice.
Your new FedEx rates were calculated based on your recent TNT shipping history. Your new FedEx rates may differ from your previous TNT rates if your shipping behavior has changed which may include, but is not limited to, utilizing different zones, lanes, products, weight breaks, etc. FedEx assumes no liability incurred directly or indirectly as a result of any errors or discrepancies in offered FedEx rates.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
3. migration_announcement
SubjectA: You can't book with TNT after 8 January 2024
PreheaderA: Here’s how you can keep shipping
SubjectB: You'll be moving to FedEx on 8 January 2024
PreheaderB: You can't book with TNT after 8 January 2024
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Usabilla:
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Footer: Before-migration-footer
persona: MKTG-TNT-Online-Int
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This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
4. migration_postponed_with_date
SubjectA: On 8 January 2024 you can access your FedEx account
PreheaderA: Find out what’s in store
SubjectB: Your FedEx account will be ready on 8 January 2024
PreheaderB: Discover new ways to ship with FedEx
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: Before-migration-footer
persona: MKTG-TNT-Online-Int
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This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
5. migration_postponed_without_date
SubjectA: Your move to FedEx has been rescheduled
PreheaderA: You can still book shipments with TNT
SubjectB: Your move to FedEx has been postponed
PreheaderB: You can still book shipments with TNT
Locale: en_gb
Usabilla:
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1. Inform everyone about the move 2. Get everything ready 3. Ship with FedEx
Dear Customer,
Good news - you can start shipping with your FedEx account. Just activate it to enjoy your new rates and services. Make sure to also check out FedEx International Priority® for speedy shipping worldwide.
To activate it, just set up a FedEx password. We' ve already transferred your address book and company details from your myTNT account.
The data from the following TNT account numbers are now also available at FedEx: XX123456789, XX11122333.
Create your FedEx password
Just click on the button below to create your FedEx password – it’s that simple.
Not sure if everyone who needs to ship can ship? Here are a few users who have admin rights to your shipping account:
x@A.com
xx@A.com
You have admin rights to your account, so you can add new users and assign admin rights to others too. Make sure to share your account number with those who need to ship.
Did you know you’ll get a special discount with FedEx?
As a thank you for being a loyal customer, you’re getting a discount on your new shipments with FedEx.
To make sure you pay the same or even less, we’ve calculated your FedEx rates based on what you paid and how much you’ve shipped before. Simply activate your account to see your rates. You can view your rates by logging in to your FedEx account.
After this date, you'll need to book shipments with FedEx.
If you use myTNT, you can still see your shipment history and address book after this date. However, you’ll no longer be able to ship with TNT.
Kind regards, Your FedEx team
What do you think of this email?
Important information about shipping with FedEx FedEx Conditions of Carriage apply to all FedEx services. Your new, customized discounted FedEx rates ¹ apply to shipments sent with your FedEx account and commence on 17 September 2024 ². By shipping with your new FedEx account, you will be deemed to have read this email and agreed to your new FedEx rates. You can update your billing preferences using FedEx® Billing Online. ¹ Calculated based on FedEx standard rates as of 17 September 2024. Rates don’t include additional extras such as ancillary service fees, surcharges, or special handling fees. Moreover, your new FedEx rates were calculated based on your recent TNT shipping history. Your new FedEx rates may differ from your previous TNT rates if your shipping behavior has changed which may include, but is not limited to, utilizing different zones, lanes, products, weight breaks, etc. FedEx assumes no liability incurred directly or indirectly as a result of any errors or discrepancies in offered FedEx rates. ² Discounts apply to FedEx standard rates, available here and subject to change without notice. FedEx will provide you with notice of any change to your customized discount but reserves the right to change or discontinue such discount without notice if you don’t comply with the FedEx Conditions of Carriage.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
6. migration_date
SubjectA: Good news — you can activate your FedEx account
PreheaderA: Discover your new rates and start shipping
SubjectB: Get ready to ship with your FedEx rates
PreheaderB: Check out your new shipping rates and services
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: After-migration-footer
persona: MKTG-TNT-Online-Int
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1. Inform everyone about the move 2. Get everything ready 3. Ship with FedEx
Dear Customer,
Your FedEx account has been ready since 8 January 2024, so you can start shipping with it at any time.
Wondering what to do next? Now is the perfect time to add FedEx to your payment system — just note the bank details for FedEx and TNT services are different.
Your company can now use FedEx® Billing Online. With this secure online tool, you can easily track, manage and download invoices.
Once you’ve activated your FedEx account, you can also access FedEx® Billing Online with the same details.
The following accounts and email addresses now have access:
Account number
Email Address
If those handling invoices in your company are not listed here, please forward this message to help them prepare for the move. After signing in, you or anyone with access can also assign someone else to handle the invoices.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
7. billing_onboarding
SubjectA: Save FedEx to your payment system
PreheaderA: Plus, check out your new invoicing options
SubjectB: Let’s get you ready to ship
PreheaderB: Get ahead and save our payment details
Locale: en_gb
Usabilla:
Dualbrand: NO
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Choose from a range of easy-to-use packaging options
Your key moments
1. Inform everyone about the move 2. Get everything ready 3. Ship with FedEx
Dear Customer,
Enjoy shipping supplies for free from FedEx to fit your business. Whether it’s envelopes, boxes, pouches or labels, ordering supplies couldn’t be simpler – just select what you need and where to deliver them.
When it comes to sending goods around the world, it’s crucial everything is packed, wrapped and labelled correctly. This is to ensure that your shipments arrive safely in the condition they were sent and that you avoid fines or delays at customs.
Dangerous goods, fragile items, laptops – whatever you’re shipping, find out how to pack your goods properly with our handy guides to help us transport them efficiently for you.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
8. free_package_incentive_after_activation
SubjectA: Free packaging sound good?
PreheaderA: Order yours from FedEx today
SubjectB: Enjoy free shipping supplies from FedEx
PreheaderB: Envelopes, parcels, boxes – which do you need?
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: After-migration-footer
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1. Inform everyone about the move 2. Get everything ready 3. Ship with FedEx
Dear Customer,
With the move to FedEx, there's no need for anything to disrupt the way you ship: where the sender books and the receiver pays.
You can keep this arrangement running smoothly with your shipping partners and FedEx.
Here’s how:
If you're the sender
You can continue booking shipments via TNT on your shipping partner’s TNT account with their permission
If you're the payer and receiver
Make sure your FedEx account is activated
Share your FedEx account number with your senders
Keep in mind the sender will also need their own FedEx account number and access to FedEx shipping tools to book shipments using your account
Continue paying for shipments with your account
Do your shipping partners know about the move? We’ve prepared an email you can send to your shipping partners so you can continue doing business as usual. Just add your FedEx account number and personal details.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
9. sirp_after_activation
SubjectA: Keep your inbound shipments running smoothly
PreheaderA: Let your shipping partners know about the move
SubjectB: Keep your shipments on track
PreheaderB: Forward this to your shipping partners
Locale: en_gb
Usabilla:
Dualbrand: NO
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persona: MKTG-TNT-Online-Int
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You can only use TNT until 8 January 2024. After that, you’ll be shipping with FedEx.
What’s in it for you?
First of all, there are a range of delivery options to choose from — whether it’s around the block or across the world. Plus, you can easily manage your shipments online with our smart shipping tool FedEx Ship Manager®.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
10. reminder_activation1
SubjectA: Activate your FedEx account today
PreheaderA: That way you can keep shipping
SubjectB: Remember TNT is now part of FedEx
PreheaderB: Please activate your account to keep shipping
Locale: en_gb
Usabilla:
Dualbrand: NO
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With TNT and FedEx working as one, you get more services to choose from.
Here are a few things to look forward to:
More delivery options Whether it’s around the block or across the world, your shipment can reach most destinations by the end of the next business day with our wide range of delivery services.
Smart shipping tool Whether you need to create a shipment or print a label, the new FedEx Ship Manager® is fast, seamless and built to make shipping as simple as possible.
Easy shipping locally Got an urgent delivery? No problem. Get your parcels across the country in no time with our widely connected road network.
Faster global connections From Boston to Budapest, Stockholm to Shanghai, FedEx offers more choice and faster connections to over 220 countries and territories worldwide.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
11. reminder_activation2
SubjectA: Remember to activate your FedEx account
PreheaderA: Last call — activate your FedEx account
SubjectB: That way you can explore our services
PreheaderB: You can’t ship with TNT anymore
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: After-migration-footer
persona: MKTG-TNT-Online-Int
apac:
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This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
12. deactivation_postponed_with_date
SubjectA: You can ship with TNT until 8 January 2024
PreheaderA: After this date, you will need to ship with FedEx
SubjectB: You can book shipments with TNT until 8 January 2024
PreheaderB: After that you can book with FedEx
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: Before-migration-footer
persona: MKTG-TNT-Online-Int
apac:
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This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
13. deactivation_postponed_without_date
SubjectA: Heads up — you can still book shipments with TNT
PreheaderA: Your move to FedEx has been rescheduled
SubjectB: Heads up — your move has been postponed
PreheaderB: You can still book shipments with TNT
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: Before-migration-footer
persona: MKTG-TNT-Online-Int
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We noticed you have a regular booking arrangement with a few shipping partners, where the sender books and the receiver pays for the shipment — with FedEx you can continue to ship this way.
Whether you’re the sender or receiver, here’s everything you need to know.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
14. deactivation_date
SubjectA: You'll now need to ship with FedEx
PreheaderA: Discover what FedEx has to offer
SubjectB: You can no longer ship with TNT
PreheaderB: It’s just FedEx from now on
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: After-migration-footer
persona: MKTG-TNT-Online-Int
apac:
max v: 10
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This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
15. evaluation_survey
SubjectA: Got a minute?
PreheaderA: Share your feedback on the move to FedEx
SubjectB: Tell us what you think
PreheaderB: Happy with the move to FedEx?
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: After-migration-footer
persona: MKTG-TNT-Online-Int
apac:
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This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
16. reminder_evaluation_survey
SubjectA: Let us know what you think
PreheaderA: Was the move to FedEx okay?
SubjectB: Remember to share your feedback
PreheaderB: How did the move from TNT to FedEx go?
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: Before-migration-footer
persona: MKTG-TNT-Online-Int
apac:
max v: 06
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This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
17. shipping_options
SubjectA: Here’s what you can ship with FedEx
PreheaderA: And what's only available with TNT
SubjectB: Start shipping internationally with FedEx
PreheaderB: Get more services to choose from
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: Before-migration-footer
persona: MKTG-TNT-Online-Int
apac:
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This email has been sent to . All future FedEx email communications will be sent to this address. You can unsubscribe or update your email profile at any time. To ensure this email is delivered to your inbox, please add fromaddress@domain.com to your address book.
SubjectA: You deserve to be rewarded
PreheaderA: Join My FedEx Rewards
SubjectB: Send a shipment, receive a reward!
PreheaderB: Sign up for our loyalty program
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: Before-migration-footer
persona: MKTG-TNT-Online-Int
apac:
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As TNT is part of the FedEx group and the business of TNT is gradually integrating with FedEx, it is necessary that we disclose your personal data to FedEx in order for FedEx to perform its services. For more info about how FedEx processes your personal data and the rights you have, please read the FedEx Privacy Notice.
Your new FedEx rates were calculated based on your recent TNT shipping history. Your new FedEx rates may differ from your previous TNT rates if your shipping behavior has changed which may include, but is not limited to, utilizing different zones, lanes, products, weight breaks, etc. FedEx assumes no liability incurred directly or indirectly as a result of any errors or discrepancies in offered FedEx rates.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
19. merge_migration_announcement
SubjectA: It’s happening! TNT is now part of FedEx
PreheaderA: Here’s what you can expect
SubjectB: You’ll no longer be able to ship with TNT
PreheaderB: Here’s what you need to know
Locale: en_gb
Usabilla:
Dualbrand: YES
Footer: Before-migration-footer
persona: MKTG-TNT-Online-Int
apac:
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Wondering what this means for you? More people may have been added to your online FedEx account and might reach out to you for help.
You also have admin rights, so you could be asked to add new users, assign rights or share the account number with those who need to ship. Plus you’ll have access to any new FedEx account numbers created during the move.
Here’s a quick guide to help.
How to manage new users
Simply log in to your FedEx account and go to ‘FedEx Administration’. Here you’ll find three ways to manage users on your account:
1. Go to ‘Company Settings’ to manage services your company can use. Default options are also available here. 2. Go to ‘Groups’ to manage groups of colleagues and assign them default or customized settings. 3. Go to ‘Users’ to manage the individual users and assign them default or customized settings. You can also add new users here.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
20. merge_ship_admin_notification
SubjectA: Add new users to your FedEx account
PreheaderA: Here’s how to do it
SubjectB: Someone needs access to your FedEx account
PreheaderB: Here’s how to help them start shipping
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: Before-migration-footer
persona: MKTG-TNT-Online-Int
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1. Inform everyone about the move 2. Get everything ready 3. Ship with FedEx
Dear Customer,
You’ve made it over to FedEx — now all that’s left to do is create that first shipment.
If you’re feeling stuck, take a look at our helpful video guides that will walk you through our shipping process step by step. From packaging tips to customs paperwork, we’ve got you covered with tons of helpful content that covers the ins and outs of shipping.
Ready to get that first shipment on the road? Let’s show you how.
This message and any attachments are confidential and may be privileged or protected from disclosure. If you’re not the intended receiver, please contact the sender and delete this message and any attachments from your system. Furthermore, you must not copy this message or disclose its contents or attachments to any other person.
TNT is a brand of the FedEx group.
21. first_shipment
SubjectA: Need help with your first shipment?
PreheaderA: Here’s everything you need
SubjectB: Let’s help you send your first shipment
PreheaderB: Here’s what you’ll need
Locale: en_gb
Usabilla:
Dualbrand: NO
Footer: Before-migration-footer
persona: MKTG-TNT-Online-Int
apac:
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This email has been sent to 
